Privacy Policy
Effective Date: 9/22/25
Company Name: Team Create Yourself LLC
Website: https://tcycoaching.com
Mailing Address: 10647 SW Vineyard Dr, Port St. Lucie, FL 34987
Contact: [email protected]
1. Information We Collect
When you interact with our website, coaching programs, or opt in to receive messages from us, we may collect:
Name, email address, phone number, and any details you provide in web forms
Mobile phone number and carrier information (when you opt in to SMS communications)
SMS opt-in consent records and messaging preferences
Payment information when you make purchases (processed securely through trusted vendors such as Stripe)
Coaching-related preferences and communication history
Technical information (such as device type, IP address, and browsing activity) through our website
2. How We Use Your Information
We use your information to:
Deliver coaching reminders, educational content, payment reminders, and promotional offers
Respond to your questions and provide customer support
Improve our website, coaching services, and communication
Process payments and manage your account
Comply with legal obligations and industry regulations
3. SMS/MMS Messaging Terms
By submitting your phone number through a form on our website, you consent to receive SMS/MMS messages from Team Create Yourself LLC.
Program Description: Our SMS program provides coaching reminders, payment reminders, educational content, and promotional offers related to your coaching journey.
Message Types: Payment reminders, promotions, educational content, coaching reminders
Frequency: You may receive up to 5 messages per week, though frequency may vary based on your coaching program and account activity.
Opt-Out: Reply STOP at any time to cancel. You will receive a confirmation message, after which no further messages will be sent unless you opt in again. To rejoin, text START or sign up again through our website.
Opt-In: Text START to resume messages
Help: Reply HELP for assistance or contact us at [email protected] or +1 (302) 299-2251.
Charges: Message and data rates may apply depending on your mobile plan.
Carrier Liability: Carriers are not liable for delayed or undelivered messages. Message delivery is dependent on carrier network conditions and is not guaranteed.
Data Use: We will not share your mobile information with third parties/affiliates for promotional or marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with aggregators and providers of the text messaging services.
Industry Compliance: This SMS program complies with CTIA Messaging Principles and Best Practices and adheres to all applicable telecommunications industry standards and regulations.
Terms: For complete Terms and Conditions, visit: https://tcycoaching.com/terms-and-conditions
4. How We Use Service Providers
We do not sell your personal information. We engage service providers who process data on our behalf solely to deliver our services to you, including:
CRM & Messaging: GoHighLevel (for SMS, email, and client management)
Payment Processing: Stripe
Email Delivery & Communication: Email service providers
These service providers process data solely on our behalf under strict contractual obligations. They are prohibited from using your information for their own purposes and must maintain appropriate security safeguards.
IMPORTANT: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement reasonable technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. SMS opt-in/opt-out records may be retained as required for compliance with carrier and industry regulations.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
8. California Privacy Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know: Request details on what personal data we collect, use, and process
Right to Delete: Request deletion of personal data, subject to certain legal exceptions
Right to Correct: Request corrections to inaccurate personal information
Right to Opt-Out: Opt out of the sale or sharing of personal data
Right to Restrict Sensitive Data Use: Limit the use of sensitive personal information
Right Against Retaliation: We will not discriminate against you for exercising your rights
To exercise these rights, contact us at [email protected].
9. Your Privacy Choices
You may:
Opt out of SMS by replying STOP
Opt out of email communications by clicking "unsubscribe" in any promotional email
Contact us at [email protected] to request access, correction, or deletion of your personal information
Request information about our data practices
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our messaging practices, please contact us at:
Team Create Yourself LLC
10647 SW Vineyard Dr
Port St. Lucie, FL 34987
Email: [email protected]
Phone: +1 (302) 299-2251